Privacy Policy

Last Updated: 19 October 2026

TECHNORAFT PRIVATE LIMITED (“we,” “our,” or “us”) operates the website https://quickroutepro.com/, which provides courier and logistics services (“Service”).

This Privacy Policy explains how we collect, use, disclose, and protect the personal information of individuals who visit our website or use our courier and logistics services.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. We use the personal information we collect to provide, maintain, and improve our services, process shipments, and communicate with customers. We do not sell your personal information and only share it as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as those defined in our Terms and Conditions unless otherwise stated.

1. Information Collection and Use

To provide a smooth and reliable courier and logistics experience, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Full name

  • Phone number

  • Email address

  • Pickup address

  • Delivery address

  • Shipment details, including package dimensions, weight, and delivery preferences

  • Billing and payment-related information, where applicable

  • Other information necessary to arrange, process, track, and deliver shipments

We use this information for the following purposes:

  • To process and manage courier bookings and shipments.

  • To arrange pickup and delivery services.

  • To communicate shipment updates, delivery notifications, and service-related information.

  • To respond to customer enquiries, complaints, and support requests.

  • To process payments, refunds, or other transactions, where applicable.

  • To improve our website, services, and customer experience.

  • To prevent fraud, misuse, and unauthorized activities.

  • To comply with applicable legal and regulatory obligations.

We collect only the information reasonably necessary for these purposes.

2. Log Data

Whenever you visit our website, your browser may send information to us known as “Log Data.” This information may be collected automatically through our website hosting infrastructure, analytics tools, or security systems.

Log Data may include:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device type and operating system

  • Pages visited on our website

  • Date and time of your visit

  • Time spent on individual pages

  • Referring website addresses

  • Other diagnostic and usage information

We use this information to understand website usage, identify technical issues, maintain security, monitor performance, and improve our services.

3. Cookies and Tracking Technologies

Cookies are small data files stored on your device when you visit a website. They help websites operate properly and provide a better browsing experience.

Our website may use cookies and similar technologies to:

  • Remember user preferences and settings.

  • Maintain website functionality.

  • Improve navigation and performance.

  • Analyze website traffic and usage patterns.

  • Support website security and fraud prevention.

You may manage or disable cookies through your browser settings. Where required by applicable law, we will seek consent before using non-essential cookies or tracking technologies.

Please note that disabling certain cookies may affect some website features or functionality.

4. Service Providers and Third-Party Sharing

We may engage third-party companies, service providers, or individuals to support our business operations and provide our services. These may include:

  • Website hosting and maintenance providers.

  • Courier, transportation, and delivery partners.

  • Payment processing providers, where applicable.

  • Email, communication, and customer support providers.

  • Website analytics and security service providers.

  • Other service providers necessary to operate our business.

These third parties may receive access to personal information only to the extent reasonably necessary to perform their assigned services. Where applicable, we require them to protect the information and use it only for authorized purposes.

We may also disclose personal information when required by law, in response to valid legal requests, to protect our rights or property, to investigate suspected fraud, or to protect the safety of our customers and others.

We do not sell personal information to third parties.

5. Payment Information

Where payments are accepted through our website, transactions may be processed by third-party payment service providers.

Payment information may be collected and processed by the relevant payment provider in accordance with its own privacy and security policies. We do not intentionally store complete payment card details on our website unless specifically required and appropriately secured for a lawful business purpose.

Customers should review the applicable payment provider’s privacy policy before completing a transaction.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing shipments, maintaining transaction records, resolving disputes, providing customer support, and meeting applicable legal or regulatory requirements.

When personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to any applicable retention obligations.

7. Data Security

We value the trust you place in TECHNORAFT PRIVATE LIMITED when providing your personal information.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information using commercially reasonable measures, we cannot guarantee absolute security.

Customers are encouraged to use secure devices, protect their account credentials where applicable, and contact us promptly if they suspect unauthorized use of their information.

8. Links to Other Websites

Our website may contain links to third-party websites or services for your convenience.

If you click on a third-party link, you will be directed to a website that is not operated or controlled by us. We are not responsible for the content, privacy practices, or security of external websites.

We encourage you to review the Privacy Policy of every third-party website you visit before providing any personal information.

9. Children’s Privacy

Our courier and logistics services are intended for individuals and businesses capable of using such services in accordance with applicable law. Our website is not specifically directed at children under the age of 13, and we do not knowingly collect personal information directly from children under 13 without an appropriate legal basis.

If we become aware that we have collected personal information from a child in circumstances where such collection is not permitted, we will take reasonable steps to investigate and delete the information where appropriate.

A parent or legal guardian who believes that a child has provided personal information to us may contact us using the details provided below.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information where legally applicable.

  • Object to or request restrictions on certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Request information about how your personal information is collected and used.

  • Raise a complaint with the relevant data protection authority, where applicable.

To exercise any applicable privacy rights, please contact us using the contact information provided in this Privacy Policy. We may need to verify your identity before responding to your request.

Some information may need to be retained where required by law or necessary to fulfil contractual, operational, or legal obligations.

11. International Data Transfers

Depending on the service providers we use and the location of our customers, personal information may be processed or stored in locations outside the region in which it was collected.

Where applicable, we will take reasonable steps to ensure that such transfers comply with relevant data protection laws and that appropriate safeguards are in place.

12. Grievance Redressal and Grievance Officer

TECHNORAFT PRIVATE LIMITED is committed to addressing customer concerns, privacy-related complaints, and grievances in a fair and timely manner.

If you have any complaints, concerns, or requests relating to the collection, use, storage, disclosure, or protection of your personal information, you may contact our Grievance Officer using the details below.

Grievance Officer Details

Company Name: TECHNORAFT PRIVATE LIMITED

Grievance Officer Name: Arjun Mehta

Address: Basement, B-07, Basement of C-119, Sector – 2, Sector 2, Noida, Gautambuddha Nagar, Uttar Pradesh – 201301, India

Email: grievance@quickroutepro.com

Phone: +91 9319206744

Website: https://quickroutepro.com/

Please include your name, contact details, a description of your grievance, and any relevant shipment reference number or supporting information so that we can review your concern.

We will acknowledge, investigate, and respond to grievances within the time frame required by applicable law. Where additional information is necessary, we may contact you for clarification.

If you are dissatisfied with our response, you may pursue any other remedies available to you under applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.

Any changes will be published on this page along with the revised “Last Updated” date. Unless otherwise required by applicable law, changes will take effect when posted on our website.

We encourage you to review this page periodically to stay informed about how we protect your personal information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the details below.

Company Name: TECHNORAFT PRIVATE LIMITED

Business Address:
Basement, B-07, Basement of C-119, Sector – 2, Sector 2, Noida, Gautambuddha Nagar, Uttar Pradesh – 201301, India

Email: info@quickroutepro.com

Phone: +91 9319206744

Website: https://quickroutepro.com/

We will make reasonable efforts to review and respond to privacy-related enquiries within a reasonable timeframe.